FULFILLMENT POLICY

Updated Date: August 14, 2023

1. Purpose

The purpose of this policy is to outline the steps Virtual Learning takes to ensure that businesses receive their coursework and materials in a timely and accurate manner.

2. Scope

This policy applies to all businesses that purchase course materials from Virtual Learning.

3. Definitions

Business: An organization that purchases course materials from Virtual Learning.

Course Materials: Any materials that are necessary for a business to complete a Virtual Learning course, including textbooks, workbooks, and online resources.

Fulfillment: The process of delivering course materials to a business.

1.8. “Commencement Date” means the date the Agreement is made

Course Materials: Any materials that are necessary for a business to complete a Virtual Learning course, including textbooks, workbooks, and online resources.

Fulfillment: The process of delivering course materials to a business.

4. Policy

Virtual Learning will:

• Process all orders for course materials immediately from date of successful payment.
• Provide businesses with an invoice number for all orders.
• Do not accept returns on course materials.
• Allow businesses to contact Virtual Learning for a refund if they are dissatisfied with their course.

5. Contact Information

If you have any questions about this policy, please contact Virtual Learning at:

Email: info@virtuallearnonline.com

Phone: (844) 468-4788

6. Review and Updates

This policy will be reviewed annually and updated as needed.